Last Updated: October 1, 2025
This Privacy Policy (hereinafter — the Policy) applies to all information that the website help-natasha.ru (hereinafter — the Website) may obtain about the User while using this Website, its services, software, and products.
1. General Provisions
1.1. The User’s use of the Website signifies agreement with this Policy and the terms of personal data processing.
1.2. If the User does not agree with the terms of the Policy, they must stop using the Website.
1.3. This Policy applies only to the website help-natasha.ru. The Website Administration does not control and is not responsible for third-party websites to which the User may follow via links available on this Website.
1.4. The Website Administration does not verify the accuracy of personal data provided by the User.
2. Composition of Collected Data
2.1. The website help-natasha.ru may collect and process the following data about the User:
Last name, first name, and patronymic (if provided);
Email address;
Phone number;
Any additional information specified by the User in a feedback form or application;
Data about the User’s actions on the site (via analytics services);
Cookies and device data (browser type, IP address, referral source, etc.).
3. Purposes of Collecting and Processing Personal Data
The User’s personal data are processed by the Website for the following purposes:
Processing incoming User requests;
Providing consultations and feedback;
Processing service applications;
Improving the quality, usability, and content of the Website;
Conducting statistical and marketing research;
Fulfilling obligations to the User.
4. Analytics Technologies Used
4.1. The Website uses the Yandex.Metrica analytics system.
4.2. This service automatically collects anonymized data about User actions (visit time, pages viewed, IP address, devices used, etc.) through cookies.
4.3. These data are used exclusively to analyze User behavior, improve website usability, and enhance the effectiveness of advertising campaigns.
4.4. The User may disable the use of cookies independently in their browser settings.
5. Legal Grounds for Data Processing
5.1. The processing of the User’s personal data is carried out on the basis of:
Article 24 of the Constitution of the Russian Federation;
Federal Law No. 152-FZ “On Personal Data”;
The User’s consent to the processing of personal data, expressed by submitting a feedback form or service application on the Website.
6. Procedure, Conditions, and Period of Personal Data Processing
6.1. The processing of personal data is carried out using automated tools and/or without them.
6.2. The Website takes all necessary organizational and technical measures to protect personal data from unlawful or accidental access, destruction, alteration, blocking, copying, dissemination, and other unlawful actions by third parties.
6.3. The User’s personal data are stored only until the purposes of processing are achieved, after which they are subject to deletion or anonymization.
6.4. The Website Administration does not transfer personal data to third parties, except as required by the legislation of the Russian Federation.
7. User Rights
The User has the right to:
Request information about their personal data, their processing, and storage;
Request clarification, blocking, or deletion of their personal data;
Withdraw consent to the processing of personal data by sending a notice via email.
Requests and notices should be sent to:
📧 info@help-natasha.ru
8. Liability
8.1. In the event of loss or disclosure of personal data, the Website Administration is not responsible if the data:
Became publicly known before their loss or disclosure;
Were obtained by third parties before being received by the Website;
Were disclosed with the User’s consent.
9. Changes to the Privacy Policy
9.1. The Website Administration reserves the right to change this Policy without prior notice to the User.
9.2. The new version of the Policy comes into effect from the moment it is posted on the Website.
9.3. The current version of the Policy is always available at:
🔗 https://help-natasha.ru/privacy-policy
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
📧 info@help-natasha.ru